These terms govern your use of helpdesk-guide.com. By using the site you accept them. The site is operated by SEO Israel Technologies Ltd., company registration number 513902759, 3 Golda Meir Boulevard, Ness Ziona 7403648, Israel.
What this site is, and what it is not
This site publishes general information about helpdesk and customer-service work: how a helpdesk is built and run, how service requests are handled, and what to look for when choosing helpdesk software.
It is not professional advice for your organization. Every organization's systems, contracts and constraints are different. Before choosing or changing software, or changing how your support team works, check the details against your own requirements and, where needed, with a qualified consultant.
Product names are trademarks of their owners. Mentioning a product or vendor is not an endorsement, and features, prices and terms of third-party software change over time - verify them with the vendor.
Accuracy
We take reasonable care to keep the content correct and current, and we correct errors when we learn of them. We do not warrant that every page is complete, accurate or up to date at the moment you read it. If you spot something wrong, please tell us at contact@seoisrael.co.il.
Use of the content
The text, layout and graphics on this site are protected by copyright and belong to the operator or its licensors. You may read, print and quote short extracts with attribution and a link. You may not republish substantial parts, scrape the site systematically, or present the content as your own.
Links to other sites
Where we link to a vendor, a standards body or a reference source, we do so because it is useful. We do not control those sites and are not responsible for their content or their privacy practices.
Liability
To the extent permitted by law, we are not liable for loss arising from reliance on the content of this site. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer in the EU or UK, these terms do not affect your statutory rights.
Enquiries you send us
When you submit a form you confirm that the details you give are yours and are accurate. How we handle them is set out in the Privacy Policy.
Changes and governing law
We may update these terms; the version on this page is the one that applies. The laws of the State of Israel govern them, and the courts of Tel Aviv-Jaffa have jurisdiction. If you are a consumer resident in the EU or UK, you keep the protection of the mandatory laws of your own country and may bring proceedings there.
Last updated: 28 September 2026.